CAREERS

Roles & Responsibility

• 3 to 5 years of experience, ideally in the Endo Surgery industry, specifically in the areas of business development and sales.
• Independent and possesses the ability to develop connections with customers to foster strong business relationships.
• Responsible for being a solutions provider through establishing trust with customers and ongoing relationships in a consultative atmosphere.
• Able to have a pulse on the medical device and complex Endo Surgery market to assess, negotiate and close high-level executive deals.
• Self-motivated and thrives in a fast growing Endo Surgery market, with the ability to grow business by selling strategic partnerships across the entire product range.
• Develop and lead all sales, growth strategies and activities for a specific geographic territory.
• Generate new revenue opportunities within a given strategic market, while managing existing accounts to meet and exceed annual sales, marketing plans and objectives.
• Maintain a pipeline of new opportunities at all times, ensuring it is sufficient to meet the revenue goal.
• Provide accurate and timely reporting of opportunities, prospects and forecasts to management.
• Ensure proper collection, dissemination of project details and customer requirements to internal team’s corporate procedures prior to quoting.
• Collaboratively work with internal and corporate teams to develop and present proposals.
• Plan and conduct strategic negotiations with customers.
• Monitor and manage relationships with existing customers for current programs, including customer engagement activities.
• Achieve annual sales goals for the territory consistent with corporate requirements for predictability, profitability, resource availability and strategy.
• Manage internal communications between the development, manufacturing, quality, CA and leadership teams to ensure a consistent relationship with new and ongoing customers.

Qualifications: Science Graduate

Roles & Responsibility

• 5 to 7 years of experience, ideally in the Cardiac Surgery industry, in the areas of business development and sales.
• Independent and possesses the ability to develop connections with customers to foster strong business relationships.
• Responsible for being a solutions provider through establishing trust with customers and ongoing relationships in a consultative atmosphere.
• Able to have a pulse on the medical device and complex CV Surgery market to assess, negotiate and close high-level executive deals.
• Self-motivated and thrives in a fast growing CV Surgery market, with the ability to grow business by selling strategic partnerships across the entire product range.
• Develop and lead all sales, growth strategies and activities for a specific geographic territory.
• Generate new revenue opportunities within a given strategic market, while managing existing accounts to meet and exceed annual sales, marketing plans and objectives.
• Maintain a pipeline of new opportunities at all times, ensuring it is sufficient to meet the revenue goal.
• Provide accurate and timely reporting of opportunities, prospects and forecasts to management.
• Ensure proper collection, dissemination of project details and customer requirements to internal team’s corporate procedures prior to quoting.
• Collaboratively work with internal and corporate teams to develop and present proposals.
• Plan and conduct strategic negotiations with customers.
• Monitor and manage relationships with current customers for current programs including customer engagement activities.
• Achieve annual sales goals for the territory consistent with corporate requirements for predictability, profitability, resource availability and strategy.
• Manage internal communications between the development, manufacturing, quality, CA and leadership teams to ensure a consistent relationship with new and ongoing customers.

Qualifications: Science Graduate

Roles & Responsibility

• Accountable for achieving sales goals through the acquisition and development of new customers, and expansion of the product line within the existing customer base.
• Schedule appointments for a medium territory/client base (doctors) and meet with new and existing customers, seeking to expand business market share.
• Deliver presentations to clients to generate interest in the surgical products.
• Maintain regular and frequent contacts with Channel Partners.
• Conduct product promotion activities.
• Manage related administrative work (claims and expense reporting etc.)
• Negotiate, close orders and prepare quotes.
• Provide information and support as required to secure sales.
• Utilize support from other departments as needed to assist in achieving objectives.
• Develop sales of new products and search for new areas in which to sell existing products.
• Prepare reports in mobile apps detailing sales activities and identify issues that need to be addressed.
• Inform company of activities or competitive intelligence in the field to assist in business and product planning.
• Review own sales performance against objectives and adjust focus as indicated to achieve sales goals
• Study and fulfil territory coverage plan, which defines the type of support and frequency of customer contact required to meet territory goals.
• Recommend plan adjustments as needed.

Qualifications: Science Graduate

Roles & Responsibility

• Develop a detailed operational plan for the year with the target list of corporates, calendarize activities and objective achievement.
• Revise action plans based on market understanding.
• Identify potential opportunities with existing customers and potential clients, map decision-makers at the client, interact with corporate representatives to understand specific needs, assess and prepare the sales pitch to develop potential customers, communicate a convincing value proposition, affect a sale and execute the transaction to enhance market share and revenue through the corporate channel.
• Manage corporate programmes such as awareness sessions, marketing initiatives etc. in coordination with field force, marketing team and external doctors to drive implementation of marketing strategies.
• Act as the single point of contact for key accounts, ensure implementation of the complete sales process, drive CRM initiatives, network with key stakeholders and client representatives, seek and evaluate feedback and drive improvement in services to generate repeat business from existing clients.
• Support launch of new products through corporate tie-ups.
• Deliver on assigned targets and number of programs expected, working in close coordination with the local sales team and partner organizations for delivery.
• Manage channels of authorized stockists and other stakeholders required for successful execution.

Qualifications: Science Graduate

Roles & Responsibility

• Manage handling of instruments such as HPLC, GC, UV, IR etc.
• Display working knowledge in method development (HPLC, GC & UV).
• Manage handling and testing of stability samples.
• Showcase knowledge in GLP.
• Prepare quality related documents.
• Lead internal and external audits.
• Conduct water analysis.

Qualifications:

B.Sc/M.Sc in Chemistry or Biochemistry

B.Pharm/M.Pharm in Analytical Chemistry

Roles & Responsibility

• Experience in all SAP modules, specialized in major modules such as FICO, MM, PP, and SD and good understanding of business processes to align in SAP HANA.
• Have exposure to CRM (SAP C4C), customer sales, reports etc.
• Expertise in SAP FICO, PP, SD and MM with experience in analytics, MIS & dashboard, SAP interface, cross functional modules and SAP enhancements.
• Knowledge & experience in various master data elements and related configuration for FI & cross module in SD – SO, Delivery, Billing & Pricing | MM – PO, MIGO, MIRO.
• Knowledge of GST, TDS & TCS.
• Expertise in end-to-end SAP Logistics – MM full cycle from procure to produce, plant maintenance, QM & PP.
• Expertise in masters, procurement release strategies, 3-way match and material movements.
• Participate in SAP HANA enhancement, maintenance, new implementations, configuration, change process, customization, E2E business process knowledge and new technologies such as analytics and AI.
• Manage SAP FICO, MM and other module implementation and support activities (S4 HANA).
• Manage first level of troubleshooting issues relating to General Ledger: TB, Bank Accounts, AR | AP: Customer Master, Credit Management, Posting, Vendor Master, Posting, Pay Terms & APP.
• Manage GL, AP, AR, controlling master data upload, inter-company accounting AR, AP, GL & recons, Order to Cash | Procure to Pay | AA.
• Manage SAP SD – Sales order, invoices, reporting, analysis.
• Conduct SAP PP/ PM/ QM – production order, maintenance and quality check.
• Monitor and adhere to business rules, policies and departmental procedures (SOPs).
• Troubleshoot day-to-day issues of SAP modules transactions.
• Support activities for month-end and year-end issues (Closing of month and year end operation).
• Assist with testing and documentation of results of fixes or changes.
• Provide training and support end-users to enhance their understanding and efficient use of the SAP.
• Ensure seamless integration of cross SAP modules and other non SAP applications to facilitate integrated business processes.
• Collaborate with procurement, financial, sales, logistics and production departments to ensure smooth operations and timely availability of materials.
• Develop and implement strategies for cost reduction, supplier management and inventory optimization.
• Ensure financial reports are generated accurately and timely, including balance sheets, profit and loss statement and cash flow reports.
• Ensure month-end activities are carried out smoothly.

Qualifications:

Graduation in BE/B.Tech
OR
Post Graduation in ME/M.Tech/MCA/M.Sc

MBA

SAP Certification

Roles & Responsibility

Project Management:
• Oversee planning, execution and delivery of IT projects, ensuring they are completed on time, within budget and meet quality standards.
• Lead and manage IT projects from initiation through completion, ensuring they are completed on time, within scope and budget.
• Coordinate with internal stakeholders and external vendors to define project scope, goals and deliverables.
• Implement project management best practices and methodologies (e.g., Agile, Waterfall) to ensure effective execution and delivery.
• Develop project plans, including timelines, budgets and resource allocation to achieve project goals.
• Facilitate communication and collaboration among project teams and stakeholders to ensure clear understanding of objectives, timelines and deliverables.

Operational Excellence:
• Drive continuous improvement initiatives within the IT department to enhance operational efficiency and effectiveness.
• Study existing IT & Business Processes, provide Automation approach, removing manual intervention and improving the SLA.
• Have a stronghold on new technologies such as Analytics, BPA and RPA.
• Drive Business Process Automation and analytics for better decision making (MIS, Reporting 7 dashboards).
• Analyze current IT operations and processes to identify areas for improvement or optimization.
• Implement frameworks and methodologies (e.g., ITIL, Lean, Six Sigma) to standardize and streamline IT operational processes.
• Conduct regular reviews of IT processes and systems to identify areas for improvement, quality and customer satisfaction.

• Collaborate with IT leadership to develop and implement IT strategies that align with organizational goals.

Performance Measurement:
• Establish and monitor key performance indicators (KPIs) for IT projects and operational processes.
• Provide regular reports to IT leadership on project progress, operational performance and improvement initiatives.

Stakeholder Management:
• Serve as a key liaison between IT and other departments, ensuring IT projects and services meet the needs of the organization.
• Manage expectations and communicate effectively with stakeholders at all levels of the organization.

Continuous Improvement:
• Foster a culture of continuous improvement within the IT department, encouraging innovation and the adoption of new technologies to improve service delivery.
• Organize training and development opportunities for IT staff to enhance skills and knowledge in project management and operational excellence.

Strategy and Innovation:
• Align IT operations and projects with business objectives and strategies, ensuring IT initiatives support organizational goals.
• Foster an environment of innovation within the IT department, encouraging the exploration, adoption of new technologies and practices to enhance business operations.
• Collaborate with other departments to understand their IT needs and ensure the IT department is effectively supporting the organization.

Leadership and Team Development:
• Lead and manage the IT projects and operational excellence team, providing guidance, mentorship and support.
• Promote a culture of excellence, collaboration and continuous learning within the IT department.

Qualifications:

Graduation in BE/B.Tech
OR
Post Graduation in ME/M.Tech/MCA/M.Sc

MBA

Roles & Responsibility

• Accountable for achieving sales goals through the acquisition and development of new customers and expansion of the product line within the existing customer base
• Scheduling appointments for a medium territory/client base (doctors) and meeting with new and existing customers to expand the business’ market share
• Making presentations to the clients to generate interest in surgical products
• Maintaining regular and frequent contact with Channel Partners
• Conducting product promotion activities
• Managing related administrative work (Claims and Expense Reporting etc.)
• Negotiating, closing orders and preparing quotes
• Providing information and support as required to secure sales
• Utilising support from other departments as needed to assist in achieving objectives
• Developing sales of new products and searching for new areas in which to sell existing products
• Preparing reports in mobile apps detailing sales activities and identifying issues that need to be addressed
• Informing company of activities or competitive intelligence in the field to assist in business and product planning
• Reviewing own sales performance against objectives and adjusting focus as indicated to achieve sales goals
• Studying and fulfilling territory coverage plan, defining the type of support and frequency of customer contact required to meet territory goals
• Recommending plan adjustments as needed 

Qualifications:

Science Graduation

Roles & Responsibility

• Providing backend support to the field staff related to all the products of HML
• Generating new code in SAP after coordinating with production, field staff and dispatch teams
• Preparing and maintaining MIS
• Collecting sales data from the field staff
• Creating data record of active sales on the basis of location, territory and person
• Preparing sales reports
• Following up with the stockist for closing stocks
• Verifying bills submitted by the field staff
• Checking for expenses made for promotional activities
• Checking for the purpose/objective of making expenses
• Coordinating with the accounts department to prepare the cheque
• Sending the cheque to the concerned employee on time
• Preparing all documents for vendor registration before tender notification
• Prepare all necessary documents for each tender
• Coordinating with the dispatch team to ensure finished goods are dispatched on time as per the tender terms & conditions
• Ensuring incentive scheme calculation for sales team is completed on time
• Calculating quarterly incentive against assigned target vs. achievement
• Taking approval for incentive processing from HOD of Marketing and top management
• Sending the approved incentive calculation report to the HR department for further processing and release of incentive
• Following up with marketing field staff on the activities related to State Conference support and requirements
• Following up with the customer for goods received in coordination with the dispatch department
• Preparing FO wise, hospital wise and sales bifurcation MOMs for each monthly meeting 

Qualifications:

Graduation

Roles & Responsibility

People:
• Actively collaborating with all team members to ensure that our portfolio is top of mind; and ensuring adequate levels of follow up
• Working within the regional commercial organisation across levels to ensure effective coordination and support for the products

 Processes:
• Implementing transparent metrics; and a regular review methodology to assess effectiveness periodically and tweak, as and when required
• Ensuring that trainings/promotions are optimised for maximum returns; and building adequate MIS to correlate effort and output

Plans:
• Ensuring conversion of target customers, gaining market share, upgrading and educating the concerned fraternity
• Ensuring that action plans are executed and implemented
• If not, providing swift problem solving and countermeasures for immediate course correction
• Activities: Market development, workshops, nurses training

 Performance:
• Ensuring profitable compliant growth
• Setting up trackable KPIs: Top Line Growth, Market Expansion, Inventory Holding, Market Share, Business Compliance and Customer Satisfaction

Qualifications:

Science Graduation

Roles & Responsibility

• Executing weekly production/packing plans prepared by the Assistance Manager
• Receiving RM/PM from stores and verifying the same for specifications as per the Batch Record
• Issuing RM/PM to the production/packing area as per the requirement
• Managing inventory in the department
• Ensuring daily targets of production/packing are achieved, including quality
• Monitoring and controlling rejections at each process, including defect analysis and actions
• Managing manpower allocation & utilisation:
• Allocating jobs to workers depending on their capability
• Training resources as necessary
• Ensuring that job specifications for each step are maintained
• Monitoring and controlling individual production efficiency of workers as per production norms
• Ensuring product labelling, storage, handling and preservation of production as per SOP
• Maintaining QMS and BMR
• Conducting IQA, CAPA, complaint response and process improvements
• Managing safety of people, property and processes under his/her area
• Ensuring shop floor hygiene is maintained, including environment and people

Qualifications:

Graduation

Roles & Responsibility

• Managing production planning and delivery
• Managing manpower, machine and raw material
• Participating in ERP activity (SAP) for all transactions – mainly BOM, material consumption, FG outward, TECHO, change control, MIS reports etc.
• Participating in all statutory audits – QMS, EU-MDR, customers, CDSCO, US FDA, ISO9001, ISO 13485 Local FDA etc.
• Maintaining safety aspects of processes, man, machine and products in the designated area of working
• Coordinating for on-time deliveries with supply chain – planning, purchase, sales and marketing as well as stores
• Participating and contributing to customer complaint handling
• Conduct on-the-job trainings to subordinates
• Participating and contributing to CAPA closing
• Reviewing and acknowledging the received indent, creating batches and approving batch manufacturing records accordingly, ensuring artwork approval and requesting for printing, following up
• Participating in new product development
• Requesting, receiving and verifying raw materials for production
• Coordinating between maintenance and production teams for machine maintenance
• Ensuring committed delivery schedules for international business, trade, tender divisions
• Productivity: Utilising and allocating ‘manpower-machine-material’ as per the process
• Production review meetings: Conducting daily internal meetings and participating in the weekly dispatch
• Monitoring batch yield and rejection percentage of needles, sutures etc.
• Participating and contributing to customer audit and vendor evaluation.
• Participating and contributing to new machine validation and process validation
• Providing on time ‘sample’ delivery to all international business customers, trade and tender
• Participating and contributing to safety, works committees
• Participating and contributing to continuous improvement in quality of the products

Qualifications:

B.Sc/M.Sc, B.Pharm/M.Pharm, Diploma/Graduation in Engineering

Roles & Responsibility

• Handling instruments such as HPLC, GC, UV, IR etc.
• Showcasing knowledge in method development (HPLC, GC & UV)
• Handling and testing of stability samples
• Having knowledge in GLP
• Preparing quality related documents
• Handling internal and external audits
• Conducting water analysis

Qualifications:

B.Sc/M.Sc in Chemistry or Biochemistry

B.Pharm or M.Pharm in Analytical chemistry

Roles & Responsibility

• Having 3-8 years of experience in sales (Arthro/Ortho Implant/Spine Implant/Neuro Implant/ Sports Medicine)
• Accountable for achieving sales goals through the acquisition and development of new customers and expansion of the product line within the existing customer base
• Scheduling appointments for a medium territory/client base (doctors) and meeting with new and existing customers to expand the business’ market share
• Making presentations to the clients to generate interest in surgical products
• Maintaining regular and frequent contact with Channel Partners
• Conducting product promotion activities
• Managing related administrative work (Claims and Expense Reporting etc.)
• Negotiating, closing orders and preparing quotes
• Providing information and support as required to secure sales
• Utilising support from other departments as needed to assist in achieving objectives
• Developing sales of new products and searching for new areas in which to sell existing products
• Preparing reports in mobile apps detailing sales activities and identifying issues that need to be addressed
• Informing company of activities or competitive intelligence in the field to assist in business and product planning
• Reviewing own sales performance against objectives and adjusting focus as indicated to achieve sales goals
• Studying and fulfilling territory coverage plan, defining the type of support and frequency of customer contact required to meet territory goals
• Recommending plan adjustments as needed 

Qualifications:

Science Graduation